Payout

Learn how DigetPay transfers available merchant funds to registered bank accounts through scheduled payout batches.

What is a Payout?

A payout is the transfer of a merchant's available funds from DigetPay to their registered bank account or IBAN. After customer payments are processed and funds become available, DigetPay groups eligible amounts into payout batches according to the merchant's configured payout schedule.

Payout Schedules

DigetPay supports three payout schedule types, with one schedule per merchant:

Configure Your Payout Schedule

Set up your payout schedule using these configuration options:

Cut-off Time Rule

⚠️ Important: The cut-off time is critical for determining when your funds are processed. Funds received after the cut-off time will be included in the next payout cycle.

The cut-off time determines when funds are included in the current payout batch:

Payout Workflow

The following diagram shows how funds progress through the DigetPay payout process:

flowchart LR

    A["💳 Customer Payment"]
        --> B["✔️ Transaction Authorized"]

    B --> C["📥 Transaction Captured"]

    C --> D["💰 Transaction Settled"]

    D --> E["📊 Available Balance"]

    E --> F{"⏰ Before Cut-off Time?"}

    F -->|Yes| G["📦 Current Payout Batch"]

    F -->|No| H["📅 Next Payout Batch"]

    G --> I["🏦 Bank Transfer"]

    H --> I

    I --> J["✅ Merchant Bank Account"]

Calculate Your Net Payout

DigetPay calculates your net payout by deducting fees, refunds, and VAT, then applying adjustments:

Net Payout = Successful Transactions − Fees − Refunds − Fees ± Adjustments

💡 Tip: Review your payout calculation regularly to understand how fees and refunds impact your final balance.

Scheduled Daily Example

Merchant Configuration: Scheduled Daily payout

Available Balance:

Calculation:

Net Payout = 10,000 − 150 − 500 − 15% − 50
Net Payout = SAR 7,905

If today is Tuesday and funds are available before the cut-off time, SAR 9,400 is included in Tuesday's payout batch and transferred to the merchant's bank account.

Weekly Payout Example

Merchant Configuration: Weekly payout every Wednesday

Monthly Payout Example

Merchant Configuration: Monthly payout on the 25th

Track Payout Status

Monitor your payout progress using these status indicators:

🚨 Alert: If your payout status shows Failed or On Hold, contact support immediately to resolve the issue and ensure timely fund transfers.