Business Onboarding Overview

From merchant signup to API access — the DigetPay onboarding timeline.

Business onboarding happens before you write integration code. Once approved, you receive Fin staging access and can begin Technical Onboarding.

Timeline

flowchart LR
  apply[Apply / Contact Sales]
  kyc[KYC & Documents]
  review[DigetPay Review]
  activate[Account Activation]
  staging[Fin Staging Access]
  integrate[Integration & Testing]
  golive[Production Go-Live]

  apply --> kyc --> review --> activate --> staging --> integrate --> golive

Phase	Your action
Application	Submit business details
KYC review	Provide documents
Account activation	Receive portal login
Staging credentials	Start Sandbox Setup
Integration	Build & test on Fin
Go-live	Production Environment Setup

📘
Timelines vary by merchant type and document completeness. Your onboarding manager will share expected dates after KYC submission.

What you receive after onboarding

Deliverable	Used for
Fin staging dashboard login	`https://fin-admin.digetpay.com`
Staging API key (`x-api-key`)	Payment API on Fin
Merchant ID	Webhooks, support, reconciliation
Integration contact	Escalation during build

Production credentials are issued separately at go-live (see Go-Live Checklist).

Documentation path

Signup & KYC

Required documents and review process.

Account activation

Portal access and first login.

Integration planning

Choose Hosted, S2S, or in-store products.

Technical onboarding

Staging keys and first API call.

Support

Contact [email protected] or your DigetPay account manager for onboarding status.

Updated 20 days ago

Did this page help you?