Transactions

Use the Transactions section to reconcile payments with your order system.

Search and filters

Filter	Use
Date range	Daily reconciliation
Status	SUCCESS, FAILED, PENDING, REFUNDED
Order ID	Match `merchantOrderId` from your store
Transaction ID	Gateway UUID for status API
Amount	Dispute investigation

Opening a transaction typically shows:

Field	Maps to API
Transaction ID	`GET /payment/checkout/status?id=`
Merchant order ID	`merchantOrderId` from create link
Amount / currency	SAR
Payment method	Card, Mada, Apple Pay
Status	`transactionStatus`, `paymentStatus`
Refund status	`refundStatus`

Export filtered results for accounting. CSV export is available from the transaction list; contact support if you need additional formats.

📘
Always reconcile exports against webhooks for real-time accuracy.

You can reconcile a transaction by comparing the record exported from the Dashboard with the corresponding webhook received by your backend.

Filter the Transactions page by the required date range and export the results.

For example:

Use the Transaction ID or Merchant Order ID to locate the corresponding webhook event in your backend logs.

Example:

{
  "transactionId": "TXN-123456",
  "merchantOrderId": "ORDER-10001",
  "amount": 100.00,
  "status": "SUCCESS"
}

Field	Dashboard export	Webhook log	Result
Transaction ID	`TXN-123456`	`TXN-123456`	✓ Match
Merchant Order ID	`ORDER-10001`	`ORDER-10001`	✓ Match
Amount	`100.00 SAR`	`100.00 SAR`	✓ Match
Status	`SUCCESS`	`SUCCESS`	✓ Match

If the key fields match, the exported transaction and webhook event refer to the same payment.

If a value does not match, use the Transaction ID to query the transaction status and investigate the discrepancy.

Environment	Use
Fin staging	Validate test payments during integration
Production	Live reconciliation and support